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JLL IBM TRIRIGA Service Management UX Solution Accelerator

In service management, success depends on smooth access to the right operations and approvals data, at the right time. JLL’s Solution Accelerator for IBM TRIRIGA’s UX framework delivers exactly that, with an intuitive user interface and touch-compatibility that help optimize service request creation, work order management, resource allocation, and other typical tasks.

Leveraging IBM’s modular, flexible architecture and robust UX framework, our Service and Work Order Management application extends the solution’s power to mobile users, making access to live data within the TRIRIGA database accessible anytime, anywhere.

This enhanced capability helps take your teams to the next level by allowing service managers to dive into work order management, service requests, calendars and much more, whether they’re on their mobile devices, desktops or laptops.

Following are key features of this beneficial tool:

  • Mobile capabilities for service request creation, work order management, and resource assignment and allocation
  • Easy access to floor graphics
  • Simplified approvals
  • Live notifications
  • Material orders
  • Ability to upload photos and/or documents
  • Service surveys
  • Time logs
  • Calendars
  • Intuitive dashboards and charts
  • Compatible with both Windows and iOS operating systems
  • Accessible by browser from Safari or Chrome