JLL Digital Solutions Blog

Royal Bank Of Canada’s Digital Transformation Journey

In this month’s issue of “The Leader” from CoreNet Global, JLL’s very own Stephan Cloitre, EVP and Sr. Managing Director of Technology Solutions, authored an incredible article alongside valued client and partner, Nadeem Shabbar, Sr. Vice President and Global Head of CRE at Royal Bank of Canada.

We took a moment to catch up with Stephan and get a brief “behind-the-scenes” look at how this article came about and the supportive role that JLL played within this collaboration.

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Machine as a service – A new transformational perspective

Purchasing heavy machines and industrial assets requires proper planning and budgeting, as substantial capital investment is involved in purchasing these assets. Decision makers involved in the buying process are constantly on the lookout for solutions that can optimize their profitability, help them improve production efficiency, and offer them agility through automation. This is where Machine-as-a-service emerges as a possible solution.

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Project Governance – Leadership Roles and Responsibilities

All projects have some degree of uncertainty and risk.  Despite our best attempts to initiate projects carefully and engage the most talented resources to deliver the work, business priorities may change and risk may be introduced.  When changes occur, the project team will need direction and/or decisions from leadership and a governing body.  If there is any ambiguity over who is accountable for decisions or who has the right to make them, the project may stall.   As a result JLL recommends a multi-party governance model for every project to ensure sustained involvement from executive sponsors and stakeholders from both the client and the implementation partner.

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Demystifying Space Management

Space management is no longer a back office activity – it is strategic. With a demanding workforce who enjoy flexible time, travel for client meetings, and work remotely, work spaces are being underutilized.

According to Global Workplace Analytics Report, 2.9% i.e. 3.9 million U.S. employees work from home at least half of the time. As real estate is considered to be the 2nd highest corporate expense behind human capital, space managers are constantly looking for ways to optimize their space.

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